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Frequently Asked Questions
Question Categories
  • General
  • Account
  • 2FA
  • Investment
  • Withdrawal
  • Referrals
Who is Forex Options?
Forex Options Limited is a renowned broker and we pride in being the best in the industry. We’re here to help Forex traders find the best trading conditions in the Forex market.
We work tirelessly to ensure that every trader's investment brings about steady return.
Is Forex Options regulated?
Yes, Forex Options is a regulated broker. A trustworthy broker properly regulated by the major authorities. This includes a license of the British Financial Conduct Authority (FCA).
How safe are the investment plans offered by Forex Options Limited?
We have selected a couple of professionals that were handpicked and vetted in order to ensure that our investors get good returns on their investments.
How long will Forex Options investment program stay active?
We provide a lifetime investment program with long term business strategy regulated and approved by the UK government.
Does Forex Options offer any other website or investment program?
Yes, we have a self trading and copytrading platform but the assistance trading is only available on https://astroforex.net/
Which payment method do you accept?
We accept payments in cryptocurrencies like Bitcoin, Ethereum and other payment systems which you will see on the deposit area.
Where can I find the company's information?
Our Company's information such as registration details and location are provided on the about section of our website.
Do you offer money back guarantee?
Investors have the option to release some or all their investment at any point in time. The released funds will be added to the account balance instantly. Withdrawal from account balance with no fee is always available.
Where in the website can I find my deposit?
All the information regarding your account activities are accessible in your Dashboard.
You can check your Account Balance and Total Earning as well as Active Investments.
All the activities related to your account can be managed through your Dashboard.
What is your investment package period?
Forex Options offers lifetime investment plans. There is no time limit on investment program.
The system is fully automated and the investment has no time period until you decide to stop your investment by releasing funds.
The time period in calculator is to give you a figure of how much you will earn in specific duration of time.
What are Total Earnings and Total Returns?
Your Total Earning is the aggregation of all your hourly earnings for the duration of your investment which by default is added to your account balance.
Total Return is the amount that you will receive after you have stopped your investment by releasing the funds added to your total earnings. In other words, Total Return is your Total Earnings + your initial deposit
What is Bitcoin Network Confirmations?
Confirmations are part of the transaction procedure taking place by Bitcoin network. A bitcoin transaction is considered unconfirmed until it has been included in a block on the blockchain, at which point it has one confirmation. Each additional block is another confirmation.
I forgot my Username, what do I need to do?
Once you register your account you receive an email containing your login credentials; that would be your reference for your username and password.
You can always proceed for password recovery,
1) On access account section click on "I Forgot My Password"
2) Enter your email address used for registration and click on "Recover Password" button
3) You will receive an email containing the confirmation link
4) Click on the link or copy the link in web browser
5) Then you will receive the second email including your Username and Password
How can I change my Password?
On your Dashboard click on Edit Account, you just need to key in your new password and submit it.
My account was compromised, what do I need to do?
If you have lost access to your account, you need to change your password immediately by clicking on "FORGOT MY PASSWORD" and providing your email address you will receive an email including a confirmation link that you need to click on to receive the second email containing your username and new password.
How can I change my email address?
To change the email address linked to your account, go to your account settings and edit your current registered email address and add the new email address that you have chosen then save the changes.
How can I edit my Bitcoin/Ethereum address for withdrawal?
1) You need to login to your account,
2) On your Dashboard click on "Edit Account",
3) Paste your address in Bitcoin / Ethereum Address Settings section,
4) Click on "Submit",
Which payment method do you accept?
We accept payments in cryptocurrencies like Bitcoin, Ethereum and other payment systems which you will see on the deposit area.
Can I have several accounts?
Yes, you can have multiple accounts as long as you provide different valid email address for each account.
Can I login to more than one account with the same IP address?
There is no limitation on IP address and you can login to several accounts with one IP address.
What is Two-Factor Authentication?
Two-factor authentication provides an additional layer of security to your Forex Options account. It requires an extra step during the login process. It is an optional feature that you can add to your account authentication process.
Is it compulsory to activate Two-Factor Authentication for my account?
No, Two-factor Authentication is an optional feature which provides an additional layer of security to your account by requiring an extra step during the login process.
How can I activate Two-Factor Authentication for my account?
Login to your account, on your Dashboard visit the Security section, you have the steps to enable 2FA for your account. Do not forget to get the backup from your QR code on step 2, in case of phone or application loss; you will need your backup to regain access to your account.
How does Two-factor Authentication (2FA) work?
After you successfully enabled 2FA on your device, as you want to login to your account, you enter your username and password to login as usual but you will need a code generated in the Google Authenticator on your device, you need to be fast in entering the current code from Google Authenticator in your account, the code is periodically changing every 30 seconds and you need the current code to gain access to your account.
What is 2FA backup and how am I going to use it?
It is highly recommended to save the activation code or simply take a screenshot from QR code on step 2 of activation process and keep it in a safe place as a backup.
Having Backup of your activation code/QR code helps you to set the new Google Authentication app and regain access to your account in case of phone or application loss.
How to disable Two-factor Authentication?
You need to login to your account and visit the Security section on your dashboard, provide the code generated by Google Authenticator app and click on Disable 2FA.
How can I deposit to Forex Options?
To make a deposit:
1) First of all you need to create an account,
2) Then login to your account,
3) Choose Bitcoin or Ethereum deposit option and click on "Make Deposit", and you will find the deposit address unique to your account,
4) After processing the payment, the transaction will be completed in Bitcoin network, and your account will be automatically credited and you can see it as an active investment on your account,
5) Once your active investment shows on your dashboard, your trades will automatically start,
6) You will now receive your profits at the end of your chosen trade duration.
What is the minimum amount for deposit?
Minimum Deposit amount is $25 for the stellar plan and $1,000 for the business plan
Is there any limitation for deposit as a maximum amount?
The maximum deposit amount for each plan is stated below the package description.
Can I make more than one deposit?
Yes you can, this is a flexible trading platform that you can easily manage your trades and withdrawals.
You are able to add up your investment in Bitcoin and Ethereum with multiple deposits, the Bitcoin / Ethereum deposit address provided by the website is unique for your account. All your deposits will be accumulated in your Bitcoin or Ethereum active investment as your total investment.
How can Forex Options distinguish my deposit from other traders investment?
The Bitcoin / Ethereum address provided by the website in deposit section is unique for your account and all the transactions to that particular address will be considered as your investment, therefore you are able to make multiple deposits and all will be accumulated into the same Bitcoin / Ethereum address as your total investment.
What is Release Funds?
Release Funds will stop your investment for the chosen amount and will add the amount to your Balance.
How can I release my deposit?
Release Funds will stop your investment for the chosen amount and will add the amount to your Balance, to do that you need to:
1) Click on " Release Funds" on account dashboard and specify the amount you want to release from your investment,
2) Click on "Confirm", the amount will be added to your balance immediately,
3) You are able to Request for Withdrawal from your balance anytime you wish
4) You would need to set your Bitcoin / Ethereum Address when you want to make withdrawal for the first time.
5) Your Bitcoin Bitcoin / Ethereum will be released to your wallet instantly.
Can I make multiple deposits from different Bitcoin / Ethereum addresses?
Yes you can, there is no limit on the source of your deposits, and you are able to make deposits as many times as you want and as much as you wish from different Bitcoin addresses.
How can I withdraw funds from my account?
Login to your account using your username and password and click on "Make Withdrawl" on your account dashboard,
You need to specify the amount that you want to withdraw and you would need to set your Bitcoin / Ethereum Address to make withdrawal for the first time, click on proceed.
Forex Options utilizes an instant payment system, your Bitcoin / Ethereum will be released to your address as you complete the request.
After I make a withdrawal request, when will the funds be available on my Bitcoin / Ethereum wallet?
Forex Options utilizes an instant payment system, your Bitcoin / Ethereum will be released to your account as you complete the request within 1-3 hours and the funds will be credited to your address once the transaction is confirmed on its network.
Do you impose any fees for my withdrawal?
No, we do not charge you for withdrawals.
What is the minimum and maximum withdrawal amount for Bitcoin and Ethereum?
The minimum withdrawal amount of Bitcoin is $25 and
The minimum withdrawal amount of Ethereum is $25
There is no limitation for withdrawal as a maximum amount.
How can I withdraw my principal?
To withdraw your investment you need to proceed to Release Funds and specify the amount you want to withdraw; Release Funds will stop your investment for the chosen amount and will add the amount to your Account Balance immediately, then you can request for withdrawal anytime you want, your funds will be released to your account once you complete the request.
Can I withdraw to several different Bitcoin / Ethereum Addresses, how should I edit my Bitcoin / Ethereum address for withdrawal?
Yes you can withdraw to any valid Bitcoin / Ethereum wallet; there is no limit on the destination of your withdrawal, to edit your withdrawal Bitcoin / Ethereum address:
1) You need to login to your account,
2) Click on "Edit Account" on your Dashboard,
3) Then go to Bitcoin / Ethereum settings section,
4) You need to paste your address in address settings section and click on "Submit".
Am I allowed to create several accounts in your program?
Yes, you can. We do not impose multiple account limitation.
Do you offer an affiliate program?
Yes we do, Referral Commission is an effective way to boost up your earnings, since all investors are able to make multiple investments, you will earn 5% of all the investments that your First Level Downlines make, you need to visit My Referrals on your Dashboard, you will find Your Referrals Links and Marketing Banner provided to build your Network. You need to share your link within your community and have them registered on Forex Options with your referral link to gain referral commissions.
Should I have an active deposit to participate in the referral program?
No, it is not mandatory to have an active deposit to earn referral commission.
Although with Active deposit you will earn profits while you gain your referral commissions as well.
How can I view my downlines?
My Referrals page on your Dashboard provides all you need to build your Network and shows your active downlines details. You can visit your Earning History on your Dashboard to track all the referral commissions earned.
How and where do I receive the referral commissions?
Anytime your downline(s) make deposit(s), your referral commission will be credited to your Account Balance instantly, information regarding your referrals is available at My Referrals page and you can track your referral commissions in your Earning History page.
I provided my Referral Link to my friend, but he/she is not my downline, what should I do?
If his/her username is not listed in My Referrals page, it means he/she did not use your referral link to register his/her account, the user needs to email us at support@forexoptions.org from his/her registered email address and mention his/her username and request for changing to his/her preferred upline, then we will proceed to updating this for you.

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